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Terms of Service

Please read these terms carefully before using ScrollTell. By accessing or using our service, you agree to be bound by these terms.

1. Agreement to Terms

By accessing or using ScrollTell (“Service”), operated by ScrollTell, an independent business based in Egypt (“ScrollTell”, “we”, “our”, or “us”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

Global availability. The Service is available worldwide. Wherever you use it, mandatory consumer-protection rights under your local law still apply and are not waived by these Terms; for purchases, those rights are administered by Polar as the seller of record (Section 4).

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, you may not accept these Terms or use the Service on behalf of such entity.

2. Description of Service

ScrollTell is a visual landing page builder that enables users to create professional, animated scrolling websites without writing code. Our Service includes:

  • Visual Editor: An interface for designing landing pages from a library of pre-built patterns and customizable content slots.
  • Code Export: Generation of production-ready code in Next.js, React, Vue, Svelte, Astro, HTML, and other frameworks.
  • Animation System: Scroll-based animation presets powered by GSAP.
  • Optional AI assist: Natural-language help for adjusting the animation of pre-built sections (see Section 7).
  • Asset Management: Storage and management of images, videos, and other media files.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. User Accounts

3.1 Account Creation

To access certain features of the Service, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Use a valid email address that you own or control
  • Create only one account per person (unless explicitly authorized)
  • Not use a username that is offensive, misleading, or infringes on others' rights

3.2 Account Security

You are responsible for maintaining the confidentiality and security of your account:

  • Keep your password confidential and secure
  • Use strong, unique passwords for your account
  • Enable two-factor authentication when available
  • Log out of your account when using shared devices
  • Notify us immediately at [email protected] if you suspect unauthorized access

You accept responsibility for all activities that occur under your account, whether or not authorized by you. We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Termination

We reserve the right to suspend or terminate your account immediately, without prior notice, if you:

  • Violate these Terms or any applicable laws
  • Engage in fraudulent, abusive, or illegal activities
  • Harass, threaten, or harm other users
  • Engage in payment fraud, chargeback abuse, or attempts to obtain credits without payment
  • Attempt to circumvent security measures or access restrictions
  • Use the Service in a manner that could damage or impair it

Upon termination, your right to use the Service will immediately cease. We may delete your account and all associated data after a 30-day grace period, except where retention is required by law.

4. Billing and Export Credits

4.1 Export Credits (No Subscriptions)

ScrollTell does not use subscriptions or recurring billing. Building and previewing landing pages is free. Exporting a project uses one-time export credits:

  • A free single-file HTML export (without animations) is available once per project
  • Starter and Pro credits unlock a project for animated, multi-framework export
  • Each unlock includes the first export plus a number of free re-exports for iterating
  • Re-export packs let you re-download unlocked projects after further edits
  • Credits are purchased one time and never expire

Current prices and what each credit includes are on our pricing page. We may change pricing with notice; changes do not affect credits you have already purchased.

4.2 Payment Terms & Merchant of Record

Your purchase contract is with Polar Software, Inc. (“Polar”), our Merchant of Record and seller of record — not with us. When you buy credits, Polar processes the payment, collects and remits any applicable taxes, issues your receipt, and is the entity shown on your card statement. Polar uses its own payment processor (Stripe) to handle card transactions. Polar's Checkout / Buyer Terms apply to the transaction itself.

  • All purchases are one-time — there are no recurring charges, and nothing to renew or cancel
  • Prices are shown at checkout and are exclusive of taxes, which Polar adds where applicable
  • Credits are applied to your account once Polar confirms the payment
  • We never receive or store your full card details — those go to Polar and its processor

4.3 Refunds

Credit packs are non-refundable. By purchasing, you request immediate access to a prepaid digital entitlement and, where permitted by law, acknowledge that it is non-refundable once made available.

AI-failure protection (automatic): if an AI action fails or returns nothing usable, the credit for that action is automatically restored to your balance — so you are never charged for a failure on our side. This in-app credit restore involves no payment refund.

Any refund beyond the above is at our discretion and, because Polar is the seller of record, is administered through Polar. We do not offer automatic refunds — contact us at [email protected] with your order id first. Nothing here limits non-waivable consumer rights you may have under applicable law, which are administered by Polar as the seller of record. Initiating a bank chargeback instead of contacting us — especially for a delivered or consumed entitlement — may result in suspension of your account.

4.4 No Subscriptions

Because there is no subscription, there is nothing to cancel. You can stop using the Service at any time, and you can delete your account from Account Settings. Account deletion is recoverable for 30 days; after that your data is permanently removed and any unused credits are forfeited.

5. Intellectual Property

5.1 Our Content

The Service, including its original content, features, functionality, and underlying technology, is owned by ScrollTell and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. This includes:

  • The ScrollTell name, logo, and brand elements
  • Pattern designs, templates, and components
  • User interface design and user experience
  • Documentation, tutorials, and educational content
  • Proprietary algorithms and software

5.2 Your Content

You retain full ownership of all content you create using the Service. This includes landing page designs, text, images, videos, and other materials you upload or create. By using the Service, you grant us a limited, non-exclusive, royalty-free license to:

  • Store and process your content to provide the Service
  • Display your content within the editor and preview
  • Create backups for disaster recovery purposes
  • Generate exports as requested by you

We do not claim ownership of your content, and this license terminates when you delete your content or account.

5.3 Exported Code

Code exported from the Service is entirely yours. You have full ownership and rights to use, modify, distribute, and commercialize all exported code. There are no royalties, attribution requirements, or restrictions on your use of exported code.

5.4 Third-Party Libraries

Depending on the framework you choose, exported code may include third-party open-source libraries. You are responsible for complying with their respective licenses. Libraries that may appear in exported code include:

  • GSAP (GreenSock): free for commercial use on websites and web applications under GreenSock's Standard License (as updated April 2025); included only when you export with animation enabled. You are responsible for complying with that license for your exported site, including not removing GSAP's copyright or license notices
  • Your chosen framework — Next.js, React, Vue, Svelte, or Astro (each MIT-licensed)
  • Tailwind CSS (MIT)
  • shadcn/ui component sources (MIT), built on Radix UI / radix-vue (MIT), with class-variance-authority, clsx, and tailwind-merge (MIT)
  • Lucide icons (ISC)

The exact dependencies and their licenses are listed in the exported project's package.json and accompanying license files. We do not grant you any rights in these third-party libraries beyond what their own licenses provide.

6. Acceptable Use

You agree to use the Service only for lawful purposes. You shall not:

  • Create content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Create content that promotes discrimination, hatred, or violence against individuals or groups
  • Infringe on the intellectual property rights of others, including copyrights, trademarks, or patents
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to the Service, user accounts, or connected systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service for phishing, scamming, or fraudulent purposes
  • Scrape, crawl, or harvest data from the Service without permission
  • Use automated systems or software to access the Service without permission
  • Resell, sublicense, or redistribute the Service without authorization
  • Use the Service to send spam or unsolicited communications

We reserve the right to investigate and take appropriate action against anyone who violates this provision, including removing content, suspending accounts, and reporting to law enforcement authorities.

7. AI Features

The Service offers optional AI-assisted features that let you customize the animation of pre-built sections using natural-language prompts. When you use these features, the content of the selected section and your prompt are sent to our AI sub-processor, Anthropic, to generate animation suggestions that are then applied to your project. AI output may be imperfect — you remain responsible for reviewing it before you export. We do not train AI models on your content. See our Privacy Policy for details on this processing.

8. Collaboration Features

The Service does not currently offer multi-user or real-time collaboration features — projects belong to a single account. If we add collaboration features in the future, we will update these Terms before doing so.

9. Data Protection

We take data protection seriously. Our handling of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:

  • We collect and process data as described in our Privacy Policy
  • We implement appropriate technical and organizational security measures to protect your data
  • We do not sell your personal information to third parties
  • You have rights regarding your personal data as described in our Privacy Policy
  • We are committed to handling your personal data in line with applicable data protection laws, including the GDPR and CCPA, and we set out the legal bases for processing and your data rights in our Privacy Policy

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall ScrollTell, its operator, contractors, agents, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or data breaches
  • Business interruption or downtime
  • Loss of goodwill or reputation
  • Any other intangible losses

In no event shall our total aggregate liability exceed the greater of (a) the amount you paid for the Service in the three (3) months preceding the claim, or (b) fifty US dollars (US$50).

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

Nothing in these Terms excludes or limits our liability for fraud or fraudulent misrepresentation, for death or personal injury caused by our negligence, or for any other liability that cannot be excluded or limited under applicable law.

11. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content
  • Uninterrupted or error-free operation

We do not warrant that the Service will meet your specific requirements, that the Service will be uninterrupted, timely, secure, or error-free, or that any errors in the Service will be corrected.

12. Indemnification

You agree to defend, indemnify, and hold harmless ScrollTell and its operator, contractors, agents, licensors, and suppliers from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Your content or projects created using the Service
  • Any claim that your content caused damage to a third party

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the “Last updated” date at the top of this page
  • For material changes, we will notify you via email at least 30 days in advance
  • We may also post a notice within the Service
  • Continued use of the Service after changes constitutes acceptance of the new Terms

If you do not agree to the modified Terms, you must stop using the Service before the changes take effect. Your continued use after the effective date constitutes acceptance.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt, where the operator is based, without regard to its conflict-of-law provisions.

The payment transaction itself is separate. Because Polar Software, Inc. is the Merchant of Record and seller of record for purchases (Section 4.2), the sale, its taxes, and any refund are governed by Polar's own Checkout / Buyer Terms, which may specify a different governing law and forum for disputes about the transaction between you and Polar.

15. Dispute Resolution

Informal resolution first. Before filing any formal legal action, please contact us at [email protected] so we can try to resolve the matter informally. We will make a good-faith effort to respond within 60 days.

Payment and refund disputes. Because Polar is the Merchant of Record for purchases (Section 4.2), any dispute about a payment, tax, or refund is handled under Polar's Checkout / Buyer Terms, which govern the transaction between you and Polar as the seller of record.

Other disputes. Any other dispute arising from these Terms or your use of the Service is governed by the laws of the Arab Republic of Egypt (Section 14). Nothing in this section prevents either party from seeking injunctive relief for intellectual-property infringement or other urgent matters.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, while preserving the intent of the original provision. All other provisions shall remain in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy and any policies referenced in them, constitute the entire agreement between you and ScrollTell regarding the Service and supersede any prior agreements or understandings.

Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms — for example, in connection with a merger, acquisition, reorganization, or sale of assets — without restriction.

Force Majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, or internet, hosting, or utility failures.

Survival. Provisions that by their nature should survive termination — including ownership, disclaimers, limitations of liability, indemnification, and dispute resolution — will survive the termination of these Terms or your account.

Notices. We may provide notices to you by email (to the address on your account) or by posting within the Service. You may contact us as described below.

No Agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and us.

Waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

19. Contact Information

For questions, concerns, or feedback about these Terms, please contact us:

ScrollTell is an independent business operated from Egypt. Purchases are sold by our Merchant of Record, Polar Software, Inc., whose details appear on your receipt and card statement.

Acknowledgment

By creating an account or using ScrollTell, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.